Frequently Asked Questions

Of course, a Discovery Scuba Diving experience is aimed at beginners without experience and consists of a pool class and open water dives.

Minimum age to scuba dive is 10 years old. Minors must be accompanied by an adult.

There is no maximum age limit, as long as you are in good physical shape and pass the medical questionnaire.

Basic swimming skills and the ability to comfortably maintain yourself in the water is required.

Swimwear, towel, comfortable shoes, sun-protective clothing (no sunscreen is allowed), a change of clothes, extra money for tips or should you want photos.

All PADI certifications and valid for a lifetime and have no expiry date.

Yes but only after providing a written physician’s clearance to participate in the activity.

We provide full equipment for all our activities but by all means if you have your own equipment and feel comfortable with it you are more than welcome to bring it.

It is not mandatory however it is highly recommended to refresh your skills with an instructor before you get back into open water.

The Mesoamerican barrier reef is rich with diverse marine species such as rays, turtles, moray eels, lobsters, squid and various fish. While we do our best as with any wildlife, we cannot guarantee any specific marine life sightings. 

Photography is a separate service and is available upon request. Please let us know in advance if you will like to have photos taken and we will be delighted to capture your underwater moments!

The transfer time will depend on the activity chosen (ocean / cenote dive) and the distance from your pick up point. We will discuss the dive sites options with you and tailor them to your needs individually.

Bull shark diving in Playa del Carmen is managed with strict protocols. While these are wild animals in their natural environment,  you will receive a detailed briefing about safety, behavior and positioning while our experienced guides maintain clear spacing between divers and sharks to ensure maximum control. Moreover, we do not allow any behavior that can disturb the animals in any way – our observation dives are done in the most respectful way to the sharks and the environment. 

You must be at least Open Water certified (or equivalent) and have at least 20 logged dives. If you have fewer than 20 logged dives, a check out dive with us is required to determine your abilities and readiness for the shark dive. This follows the local best-practices guideline for bull shark diving.

Yes, you can wear soft contact lenses while diving. We also have certain prescription dive masks available – please let us know in advance if you will require them. 

Yes. Cenotes offer calm water and exceptional visibility, but they are overhead environments. You’ll follow a guide and guideline, maintain good trim and buoyancy, and avoid contact with formations and silt.

We offer full refund if cancellations are made more with 48 hours notice. Cancellations made with less than 48 hours notice and no shows will result in full charge of prepaid deposit. Please see our booking, payment and cancellation  policies by visiting our page “Bookings Policy“.

Still Unsure About Something?

We’re happy to answer your questions and guide you from here. Every message is answered by a real instructor. 

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